No Surprises Act
Last updated: June 2026
Your Rights Under the No Surprises Act
The federal No Surprises Act (effective January 1, 2022) protects patients from unexpected medical bills. Under this law, you have the right to receive a Good Faith Estimate explaining how much your audiology care will cost before you receive services from Precision Hearing.
What Is a Good Faith Estimate?
Healthcare providers are required to give patients who don't have insurance — or who choose not to use their insurance — a written estimate of the bill for medical items and services. This is called a Good Faith Estimate.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. For an audiology practice, this includes hearing evaluations, hearing aid devices, fittings and programming, and follow-up visits.
- You can ask any healthcare provider for a Good Faith Estimate before you schedule an item or service.
- Make sure your provider gives you a Good Faith Estimate in writing at least one business day before your service. You can also request one at any time before booking.
What Happens If My Bill Is Higher Than Expected?
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Save a copy or picture of your Good Faith Estimate so you have it for reference.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
How Precision Hearing Complies
At Precision Hearing, transparent billing is part of how we practice. We believe you should understand your costs before committing to any service. Before your appointment, our team will:
- Answer questions about your expected costs — call our clinic at (210) 695-4708 and our patient care coordinator will connect you with the right person
- Provide a written Good Faith Estimate to uninsured or self-pay patients upon request or before scheduled services
- Discuss all costs associated with hearing aids, including the device, fitting and programming, trial period, and ongoing service
- Verify your insurance benefits and explain what is and isn't covered before you commit — we are in-network with Blue Cross Blue Shield, TriWest (covering TRICARE and VA Community Care), and Workers' Compensation
- Walk through CareCredit financing options if your insurance doesn't fully cover the care you need
Questions About Your Bill
If you have questions about the No Surprises Act, your Good Faith Estimate, or a bill from Precision Hearing, please reach out to us:
- By phone: (210) 695-4708 (clinic) or (210) 695-4707 (conservation office)
- By email: medical@precision-hearing.com
- Online: Send us a message through our secure contact form
- In person: 170 Babcock Rd, San Antonio, TX 78201